Verifying Edge Node Connectivity

After installing the Edge Node, whether on VMware, Hyper-V, or Neeve, use these steps to confirm it is online and communicating with Onboard's cloud.

1. Return to the Deployments page in the Onboard App.
2. The deployment status should change to Online.
3. You can verify heartbeats under the Monitoring tab, check the Last Contact timestamp.

If the deployment shows Online and heartbeats are updating, the Edge Node is successfully connected.

Once your Edge Node is online, the next step is to configure your BACnet details and run a discovery on your building network to begin collecting data. Refer to the BACnet guide to get started.

⚠️ Having trouble connecting? See Troubleshooting Installation & Working with IT for common connectivity issues.